Accessibility Statement
Mayfair Movers Accessibility Statement
Mayfair Movers is committed to providing an accessible and inclusive experience for all customers in the Mayfair area, including people with disabilities, older people, and those using assistive technologies. This Accessibility Statement explains the steps we take to make our digital content and moving services easier to use and more accessible, and how you can contact us with accessibility requests or feedback.
Our Accessibility Commitment
We aim to align our website and digital content with the Web Content Accessibility Guidelines, commonly known as WCAG 2.1, at the AA level. These guidelines provide a recognised framework for making web content more user friendly for people with a wide range of access needs, including visual, auditory, motor, and cognitive differences.
As a moving company serving the accessible Mayfair Movers area, we understand that planning a move can be stressful, and we want to ensure that no one is excluded from accessing information about our services, requesting a quotation, or arranging tailored moving support.
Screen-Reader Compatibility
Our website is designed to be compatible with modern screen-reader software used on common desktop and mobile operating systems. We use clear headings, meaningful page titles, descriptive text for images where appropriate, and a logical reading order to support people who navigate content using speech or braille output.
Where possible, we avoid using images of text, and we aim to provide text alternatives for key information about Mayfair Movers services, prices, and booking options. We also work to ensure that essential information is not conveyed by colour alone, making it more accessible for people with colour vision deficiencies.
Keyboard Navigation
Many visitors prefer or need to use a keyboard rather than a mouse or trackpad. Our website is developed so that most core features can be navigated and used with a keyboard alone. This includes moving between links and form fields, activating buttons, and submitting enquiry forms to arrange moving services in and around Mayfair.
We aim to maintain a clear keyboard focus indicator so that users can see which element is currently selected. We also work to provide a logical tab order that follows the visual layout of the page and avoids trapping focus in any part of the site.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our content and design to identify and fix potential barriers. When we introduce new features, we take accessibility into account from the planning stage, especially for core tasks such as requesting a quote, contacting the Mayfair Movers team, or reading important service updates.
We also recognise that technology and best practice guidelines evolve over time. Where we identify areas that do not yet fully meet WCAG 2.1 AA guidelines, we work to correct them as part of our continuous improvement programme.
Accessibility Support for Moving Services
In addition to our website, we aim to provide accessible communication and moving services for customers in the Mayfair area. This may include offering information in alternative formats where feasible, arranging assistance for customers with mobility or sensory needs, and adapting our moving process to meet specific access requirements at collection and delivery addresses.
If you have particular accessibility needs for your move, please let us know as early as possible so that we can discuss available options, such as step-free access planning, careful handling of assistive equipment, or clear written instructions.
Contact for Accessibility Requests and Feedback
We welcome feedback on the accessibility of our website and services. If you encounter any difficulty using our content, notice an accessibility issue, or wish to request reasonable adjustments when using Mayfair Movers, you can contact us through our standard contact channels published on our website.
When you contact us with an accessibility query, it is helpful if you describe the issue, tell us which page or service you were using, and let us know which assistive technology or device you were using. This information helps us investigate and respond more effectively.
We aim to respond to accessibility enquiries in a timely manner and to work with you to find a suitable solution wherever reasonably possible. Our goal is to ensure that everyone in the Mayfair area can access clear information about Mayfair Movers and arrange the moving support they need.
